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Privacy Policy

Last updated: May 30, 2026

This Privacy Policy describes how Arvada Pro Plumbing ("we", "us", or "our") collects, uses, and protects information when you visit our website or request our plumbing services.

1. Information we collect

We collect information you provide directly to us when you request service, contact us, or submit a form, including:

  • Name and contact information (email, phone number)
  • Service address and details about the work you need
  • Communication history and notes from service calls
  • Payment information processed through secure third-party providers

We also collect limited information automatically through our website, such as IP address, browser type, pages visited, and referring URL.

2. How we use your information

We use your information to:

  • Provide, schedule, and complete plumbing services
  • Communicate about appointments, quotes, and follow-up
  • Process payments and send invoices and receipts
  • Improve our website and service offerings
  • Comply with legal obligations

3. Information sharing

We do not sell your personal information. We may share information with:

  • Service providers who help us operate (scheduling software, payment processors, lead delivery systems)
  • Professional advisors when needed (legal, accounting)
  • Authorities when required by law

4. Lead capture

Forms on this site are processed through our hosted lead-capture service to deliver requests to our team. Submissions include only what you provide in the form plus standard request metadata (IP, timestamp, referring page).

5. Data security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. No system is perfectly secure, but we limit access on a need-to-know basis and use secure transmission for sensitive data.

6. Your rights

You have the right to:

  • Access information we hold about you
  • Correct inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of non-essential marketing communications

7. Cookies and tracking

Our website uses cookies and similar technologies to remember preferences and analyze traffic. You can control cookies through your browser settings; disabling them may limit some site features.

8. Children

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

10. Contact us

Questions about this Privacy Policy? Reach us at: